Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Bucket groups

Bucket groups are custom groups that can be used when you define a breakdown source that uses Bucket [pa_buckets] as the facts table.

Bucket groups can also be used with a script. When configuring the indicator, you can attach a script that runs through the collected data and places the records into a bucket group. For example, you can arrange open incidents according to age, such as <1 day, 2-5 days, 6-30 days, >30 days old. In this case, the indicator Open Incidents is broken down by Incident Age.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.