Histograms group numbers in a data set into ranges. The data used in a histogram is continuous data. Continuous data is measured whereas discrete data, which is used in bar charts, is counted.

For example, a histogram can show the pattern of P1 incidents logged over a four-week period after a product release. For the first week after the product was released, P1 incidents are low because users do not really understand the product enough to use it. In the second week, more users start working with the product and P1 issues increased. In the third week, P1 issues increase even more as more users began working with the product. In the fourth week, P1 issues stay the same as the third week. The information suggests that it is not necessary to increase support staff until the third week after a product is released.

Note: When accessibility is enabled, this visualization includes a report that screen readers can interpret. For more information, see Enabling accessibility features.
Figure 1. Histogram report
Histogram Report example

Create a histogram report

Histograms group numbers in a continuous data set into ranges.

Before you begin

Roles required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

Procedure

  1. Perform one of the following actions:
    • On an upgraded instance that has not been fully migrated to Platform Analytics, navigate to All > Reports > Create New.
    • On a new instance or one that has been fully migrated to Platform Analytics, navigate to All > Platform Analytics Administration > Usage and governance > Reports and select New.
  2. On the Data tab, give the report a name that reflects the information being grouped.
  3. Select the applicable source for the report.
  4. Select Next.
  5. On the Type tab, enter Histogram in the filter, select the report type, and click Next.

    The application shows a preliminary version of the report. To view the updated report at any time, select Run.

  6. On the Configure tab, fill in the following fields and select Next.
    Table 1. Configure tab
    Field Description
    Configure function field Configure fields based on calculation of multiple inputs including arithmetic functions. For more information, see Report on function fields. Function field results are calculated when the report is run. You can use the results for aggregations and grouping. You have to save the report before you can configure function fields.

    Configured function fields appear in the Group by and Additional group by lists after you save the report.

    Measured by Select a field to report against. The values from this field appear on the X axis of the histogram and determine the width of the bars. Select the info icon (Info icon) for a description of the selected field.
  7. (Optional) To limit the information displayed in the report, select the filter icon (Filter icon) and specify conditions to filter the report data.
    To learn how to construct conditions, see Condition builder.
    Note: In aggregated and list reports, language-dependent filter conditions may return zero results on localized instances.
  8. Select Save to continue editing the visualization, or Save and close to return to the Analytics Center main screen.

What to do next

  • Select the Report info icon (Info icon) and add a description of the report.
  • Select the sharing icon (Sharing icon) to open the Sharing menu. On this menu, you can add the report to a dashboard, export the report to PDF, publish the report to the web, and set visibility and schedules.