Use SLA retroactive pause

To prevent immediate breaches and notifications when retroactive start is enabled for SLA definitions, enable the retroactive pause property to apply pause times to the new SLA.

About this task

You can use retroactive pause to retain the task's time information in specific situations.

Procedure

  1. Navigate to Service Level Management > Properties > SLA Engine.
  2. For the Compute prior SLA pause time for new, retroactive SLAs (2011 SLA engine only) property, select the Yes check box.
    Enabling this property ensures that the new task SLA record gets any pause time that would have been accumulated during the period between the retroactive start time and now. This pause time increases the breach time with the appropriate amount.
  3. Click Save.