View a published item Service catalog enables you to view the list of published items. Navigate to Item Designer > Published Items to view a list of published catalog items. It is best not to edit an item record from the Published Items module. This directly accesses that catalog item using standard service catalog functions, not the catalog item designer, losing the benefits of the controlled publishing environment. For example, if you copy an item, the copied catalog item is not listed in the Published Items module. To access this copy, navigate to Service Catalog > Catalog Definition > Maintain Items and locate the item named Copy of [item name]. The copied item is an active catalog item. Consider deactivating it by clearing the Active check box until your changes are complete.