Record Producer A record producer is a specific type of catalog item that allows end users to create task-based records, such as incident records, from the service catalog. Record producers provide a simplified alternative to the regular form interface for creating records. Note: Use record producer to create task-based records only. You can create a record producer for tables and database views that are in the same scope as the record producer and for tables that allow create access from applications in other scopes. Define a record producer in the service catalog or from the table record.Note: To ensure that standard service catalog processes are followed, such as initiating workflows as expected, do not create requested item records from record producers. Instead, create requested item using catalog items.