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Request items source

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Request items source

A request from the service catalog can contain multiple items that need to be obtained or sourced.

There are two methods of sourcing an item.

  • Items in a stockroom can be transferred to a different stockroom.
  • Items not in a stockroom can be ordered, with a purchase order, and delivered to a specific stockroom.

Although there are separate procedures for creating a transfer order and a purchase order from a request, both procedures may be used for a single request. For example, on a request that contains four items to source, two items are available to transfer from a stockroom and two must be purchased from vendors.

Only items with an assigned model can be sourced. Sourcing bundles is not supported.