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Use task outage

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Use task outage

Task-outage relationship enables users to create an outage from an incident or problem form.

The Task-Outage Relationship plugin creates a many-to-many relationship between the Task [task] table and the Outage [cmdb_ci_outage] table, and includes the UI Action Create Outage Record. The Task-Outage Relationship plugin can be activated by an administrator.

Table 1. Task outage table added by plugin
Table Description
Task Outage [task_outage] A many-to-many table that stores references to the Task [task] and Outage [cmdb_ci_outage] tables.

The business rule Add Short Description is included in the plugin, to add a short description to outages in the following format "CI Name Outage."

The UI Action Create Outage Record is added to the Task [task] table to create outages directly from the task form.