Create a contact responsibility

Set up contact definitions to identify individuals or groups that must be associated with an incident alert when it is created.

About this task

Contact responsibilities allow contacts to be used in specific alerts. They can be used:

To create a contact responsibility:

Procedure

  1. Navigate to Incident Alert Management > Contact Administration > Contact Responsibilities
  2. Click New.
    New contact responsibility
  3. Fill in the fields.
    Table 1. New contact responsibility
    Field Description
    Name The responsibility name.
    Type User or Group to indicate whether the responsibility appears in the User Contacts or Group Contacts related list of the Incident Alert form.
  4. Click Submit.