Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Close an alert

Close an alert

Typically, when the post incident review is complete, the incident alert can be closed.

To close an alert, mark the state as Closed.

Figure 1. Incident alert closed

The following values are then set in the Details section of the alert.

Table 1. Incident alert details
Field Description
Closed The date and time when the alert was closed.
Closed by The user who closed the alert.

These fields can be changed later, if required.