Configuration Management With the ServiceNow® Configuration Management application, build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the configuration management database (CMDB) which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation. CMDB Identification and Reconciliation is a core feature in Configuration Management which provides a mechanism for identifying and reconciling data when different data sources such as Discovery create and update CI records. Explore CMDB release notes Configuration Management and the CMDB CMDB Identification and Reconciliation CMDB and Extended CMDB Enterprise CMDB Set up Options to populate the CMDB Whitepaper: CMDB Design & Configuration Whitepaper: CMDB Design Whitepaper: Improving Configuration Item Data Quality Administer Baseline CMDB CI relationships in the CMDB CMDB classifications Use Create CI class Create or edit a CI relationship Add a proposed change to a CI Develop Developer training Developer documentation Troubleshoot and get help Search the HI knowledge base for known error articles Contact ServiceNow Support
Configuration Management With the ServiceNow® Configuration Management application, build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the configuration management database (CMDB) which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation. CMDB Identification and Reconciliation is a core feature in Configuration Management which provides a mechanism for identifying and reconciling data when different data sources such as Discovery create and update CI records. Explore CMDB release notes Configuration Management and the CMDB CMDB Identification and Reconciliation CMDB and Extended CMDB Enterprise CMDB Set up Options to populate the CMDB Whitepaper: CMDB Design & Configuration Whitepaper: CMDB Design Whitepaper: Improving Configuration Item Data Quality Administer Baseline CMDB CI relationships in the CMDB CMDB classifications Use Create CI class Create or edit a CI relationship Add a proposed change to a CI Develop Developer training Developer documentation Troubleshoot and get help Search the HI knowledge base for known error articles Contact ServiceNow Support
