Add change state tutorial: update state handler script include

You must update the ChangeRequestStateHandler script include with the new Complete state.

Before you begin

Role required: admin

About this task

The ChangeRequestStateHandler script include defines the states available for the Change Request state model.

To update the ChangeRequestStateHandler script include:


  1. Navigate to System Definition > Script Includes.
  2. Open the ChangeRequestStateHandler script include and modify the following.
    1. Add the following line to the top of the script in the Constants section:
      ChangeRequestStateHandler.COMPLETE = "complete";
    2. Add the following line as the last line of the function in the Initialize function:
      this.STATE_NAMES["-6"] = ChangeRequestStateHandler.COMPLETE;
  3. Click Update to save your changes.