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Determine where software is installed

Determine where software is installed

When determining where software is installed, there are a few points to keep in mind.

  • The software instance no longer contains discovered information. The information previously went to the Software Instance [cmdb_software_instance] table, but now goes to the Software Installation [cmdb_sam_sw_install] table. Because the table has changed, you must change your transform maps to point to the new table.
  • Models identified by a discovery tool are linked to software models.
  • Use grouping to obtain more specific information from a software counter.
  • Software installations link a computer with a software model (via a discovery model).
A discovery tool places the data it obtains into the Software Installation [cmdb_sam_sw_install] table. All of the information can be seen in the Software Installations list and the individual Software Installation forms. When a record is created, the system analyzes the Discovery Model table and identifies five key points.
  • Publisher
  • Display name
  • Prod ID
  • Version
  • Revision