Activate VMware Cloud VMware for Cloud Management requires the Orchestration - VMware Support plugin, which is available as a separate plugin. It uses Orchestration, which is also available as a separate subscription. Before you beginRole required: none About this task To purchase a subscription, contact your ServiceNow account manager. The account manager will arrange to have the plugin activated on your organization's production and sub-production instances, generally within a few days. If you do not have an account manager, decide to delay activation after purchase, or want to evaluate the product on a sub-production instance without charge, follow these steps. Procedure In the HI Service Portal, click Service Catalog > Activate Plugin. Fill out the form. Target Instance Instance on which to activate the plugin. Plugin Name Name of the plugin to activate. Specify the date and time you would like this plugin to be enabled Date and time must be at least 2 business days from the current time. Note: Plugins are activated in two batches each business day in the Pacific timezone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments. Reason/Comments Any information that would be helpful for the ServiceNow personnel activating the plugin such as if you need the plugin activated at a specific time instead of during one of the default activation windows. Click Submit. Requirements for VMware CloudRequirementsPrerequisites for VMware CloudBefore configuring your instance for VMware Cloud, complete these prerequisites.Installed with VMware CloudWhich components are installed with VMware for Cloud Management.Configuring VMware CloudUsers who are members of the Virtual Provisioning Cloud Administrators group (cloud_admin role) can configure VMware accounts in the ServiceNow instance.Determine the privileges required to access vCenterVMware Orchestration activities require specific user privileges to access the vCenter APIs necessary to run workflows for VMware support.Selecting a role for the VMware vCenter integrationWhile configuring ServiceNow to connect to vCenter, you supply credentials for a vCenter user. The user's permissions in vCenter determine which VMware tasks the user can perform in the ServiceNow instance. Based on the role that you select, you can implement one of a variety of levels of permission.Discover vCenter resourcesSeveral templates are available by default with Cloud Management. Discovering vCenter makes the templates available for configuration as catalog items.Integration with the Asset Management moduleThe My Assets plugin creates a new model and model category called VMware Instance.