Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Configure a MID Server for Service Analytics

Configure a MID Server for Service Analytics

To activate root cause analysis with Service Analytics, configure at least one dedicated MID Server with analytics. To ensure uninterrupted services, it is recommended that you also configure a failover MID Server cluster for analytics.

Before you begin

Hardware Requirement Memory Processor Disk Space (For 100 discovered services)
Minimum 4 GB Either of the following:
  • Core 2+
  • Xeon processor with a speed over 2 GHz
8 GB
Recommended 8 GB Quad-core 10 GB
In a Windows environment, the following operating systems are supported (32-bit and 64 bit versions):
  • Windows 2008 R2
  • Windows Server 2012 R2
Additional requirements for Windows (applies to both 32-bit and 64-bit versions of the operating system):
With Linux, the MID Server can be either 32-bit or 64-bit with a supported Linux operating system:
  • Red Hat Enterprise Edition Linux 6.6 or later
  • CentOS Linux 6.6 or later

Role required: admin

About this task

The Analytics MID Server supports RCA (root cause analysis) processes by hosting RCA algorithms and learning tools such as the learner, and by running real time RCA queries. On the Analytics MID Servers, the system builds models that support responses to root cause queries. The learner data on Analytics MID Servers persists by default for a maximum of 90 days.


  1. Ensure that the MID Server is validated.
    For more information, see Validate a MID Server.
  2. Navigate to MID Server > Capabilities, and click Analytics.
  3. Select the MID Server that you want to configure analytics on.
    1. In the MID Servers section, click Edit.
    2. On the Edit Members form, select the MID Server and move it to the Analytics list.
    3. Click Save.
  4. Click Update.
  5. Set the Discovery IP range of the Analytics MID Server to For details see Configure a MID Server for an IP address range.

What to do next

Create a failover cluster for analytics. In this cluster, add the MID Servers that were configured for analytics. For more information, see Configure a MID Server cluster.