MID Server role The mid_server role allows the MID Server to access protected tables when strict SOAP security is in place. Add this role to the MID Server user for any instance on which basic authentication is enabled. The system adds the necessary SOAP roles automatically with the mid_server role. Figure 1. MID Server role Set up the MID Server user and roleThe MID Server uses a role and a user ID to communicate with the instance. MID Server user securityThe strict SOAP security feature, enabled by default for any instance that uses basic authentication, protects all tables with Access Control Lists (ACL).Verify the MID Server account accessThe MID Server account is used for communication with the ServiceNow instance.