Alert and CI remediations help troubleshoot and resolve underlying problems that
generate alerts. Remediation is based on Orchestration workflows that can be scripted to perform
remediation tasks such as gathering system information or rebooting a server.
Event Management provides a framework
for configuring and implementing a system-wide remediation plan to resolve, minimize, or
prevent problems that generate events and alerts. Configure alert rules to remediate alerts
and CI remediation rules to remediate a set of CIs.
Use alert rules to associate specific alerts with a remediation workflow. Depending on how
you configure the alert rule, the workflow can execute automatically for alerts that match
the rule criteria or the workflow can be applied manually by users for the matching alerts.
The workflow can also be scripted to request user approval before executing subsequent
workflow tasks. The workflow is paused for user approval, even if it was automatically
Configure remediation more comprehensively by creating CI remediation rules to manually
apply remediation to specific CIs.
When a remediation workflow is executed, a remediation task is created to capture details
such as the time that the workflow started to run, the alert that triggered the remediation
workflow (if relevant), and the CI that was remediated. View these tasks to track
remediation activities in the organization.