Configuration Automation

The Configuration Automation application allows you to use ServiceNow Orchestration, Puppet, and Chef to provision and configure individual servers or groups of servers in your network.

After ServiceNow Orchestration discovers your Chef and Puppet environments, you can define and manage configuration of Chef and Puppet servers through the service catalog and CMDB. You can configure your ServiceNow instance to act as an external node classifier for Chef and Puppet.

Configuration Automation maintains and communicates the desired states in node definitions, and Chef and Puppet perform their normal duties of bringing the environment into the desired state whenever needed.

Note: Activating the Provider Configuration Automation plugin also installs the Configuration Automation plugin.