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Approve a request for a virtual machine

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Approve a request for a virtual machine

As an EC2 approver, navigate to Service Desk > My Approvals and approve the virtual machine request.

Before you begin

Role required: cloud_admin, aws_admin, azure_admin, vmware_operator, itil, EC2_Approver

About this task

Requests for virtual machines in the base system can be approved or rejected by members in either of the following approval groups:
  • EC2 Approvers
  • Virtual Provisioning Cloud Administrators
Only one member of either approval group is required to approve a request.
Note: If the approver rejects the request, the process is finished, and no instance is provisioned. The system notifies the user that the request was rejected.


  1. Approver: Pick up the task in Service Desk > My Approvals.
  2. Open the request and click Approved or Rejected.