Create a custom identification type A custom identification type enables the user to enter alternative verification information such as an employee ID while resetting the password. Before you beginRole required: password_reset_admin or admin Procedure Navigate to Password Reset > Extensions > Identification Types. Click New, enter a unique and meaningful Name and Description, and then fill in the form. Field Value Identification field label Text to display as a label for the Identification field. Identification processor Identification processor script. Choose an existing script, or create your own using the Identification form processor category (extension script). Click Submit.