Roles installed with Password Reset Roles represent admins who configure Password Reset and users who support other users with Password Reset. Password Reset plugin adds the following roles. Role Description password reset administrator [password_reset_admin] Sets up password reset and password change. service desk agent [password_reset_service_desk] Resets passwords on behalf of users, tracks password reset requests, and views logs. credentials manager [password_reset_credential_manager] Determines which credential stores are valid for use with password reset.