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Password Reset Windows Application installation requirements

Password Reset Windows Application installation requirements

Review the guidelines to ensure that the Password Reset Windows Application will work on your instance.

Item Requirement
Required hardware
  • 1 GHz or faster processor
  • 512 MB of RAM
  • 10 MB of available hard disk space (x86)
  • 10 MB of available hard disk space (x64)
Required software
  • Microsoft .Net Framework v4.5.2¬†and up
  • Microsoft Visual C++ Redistributable Package for Visual Studio 2013
Supported operating systems
  • Windows 7
  • Windows 8.1
  • Windows 10
Supported processor architecture
  • X86
  • X64
Supported network architecture
  • Password Reset Windows Application clients must have direct access to both the Internet and the ServiceNow instance where the Password Reset Windows Application is configured
  • To reset an AD password, the client must be on the corporate network.