Remote credential stores

Remote credential stores provide a tool for managing remote user names and passwords. A remote credential store refers to any credential store other than the local ServiceNow instance.

Remote credential stores, such as Active Directory, manage user names and passwords outside of the local ServiceNow instance. A remote credential store can also be a remote ServiceNow instance, a UNIX or Linux server, or any other directory-like service. The Password Reset Orchestration Add-on plugin is required to be able to connect to remote credential stores.