View an incident from a vendor record Vendor ticketing adds the Incidents related list to the Vendor view of the Company form, showing all incidents related to that vendor. Navigate to Vendor Performance > Vendors > Vendors. Select a vendor, such as Microsoft, from the list. Select the Incidents related list. The related list shows incident information, such as Vendor ticket, State, Vendor open, Vendor resolved, and Vendor closed. Note: The related list is visible only if there is at least one incident associated to the vendor you are viewing.