Mark a certification task as closed incomplete Mark a task as closed incomplete if, for example, only some of the elements can be certified. About this task The following users can mark a task as closed incomplete: Users with the certification_admin role. User identified in the Assigned to field on the certification task record. To mark a task as closed incomplete: Procedure Navigate to Data Certification > Tasks and select All Tasks, or My Tasks. Click a certification task Number. In Work Notes, enter information about why the task could not be completed. Click Close Incomplete. If at least one task on a certification instance is marked Closed Incomplete, the Completed date and Percent complete fields on the certification instance record are not updated. A user with the certification_admin role can do one of the following: Complete the incomplete task or tasks. Cancel the incomplete task or tasks. After all tasks on the certification instance are marked as Closed Complete or Cancelled, the system sets the Completed date field on the certification instance record to the current date and time, and changes the Percent complete field on the certification instance record to 100 percent.