Compliance

Compliance is a tool set that enables administrators to certify ServiceNow data for correctness and fix any discrepancies found in the data.

Compliance offers these certification options to suit your organization's size and requirements:

Table 1. Compliance certification options
Option Description
Desired State Automatically compares the actual attributes and relationships of specific ServiceNow records against the desired states for those records. For example, an audit can detect a Linux database server with insufficient RAM or whose Depends on relationships with another CI is incorrect. The system then publishes any discrepancies found and automatically assigns follow-on tasks to qualified users to bring that server into compliance.
Architecture Compliance Automatically compares the actual attributes of specific CIs, such as CPU count, RAM, or disk size against the expected attributes for those CIs. The system publishes any discrepancies found and automatically assigns remediation tasks to qualified users.