Define an organization position As part of the Human Resources setup process, you define positions to describe employee job functions within the organization. Positions are associated with employees in the HR profile. Before you beginRole required: admin, hr_admin, hr_position_writer, hr_agent, hr_dispatcher, or hr_manager About this task Create position records for your organization. Other organization information, such as location and department information, is already set up in the ServiceNow system and used in User [sys_user] records. Procedure Navigate to Human Resources > Organization > Positions. Click New to create a position, or click an entry to open an existing position. If you view an existing position, the HR Profiles related list displays HR profiles of users assigned to the position. Enter the Position title and select the Department. Click Submit or Update.