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  • London
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  • Store

View or update customer profile information

View or update customer profile information

Customers can view or update the contact information in their profile from the customer portal.

Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner,or sn_customerservice.partner_admin


  1. Click your user name in the portal header to display the user profile information.
  2. Make changes to the fields on the User form.
    Table 1. User Profile form
    Field Description
    First name Customer's first name.
    Last name Customer's last name.
    Title Customer's job title.
    Language The language for this customer.
    Time zone The time zone for this customer's location.
    Account [Read only] The user's account.
    Email Customer's email address
    Business phone Customer's business phone.
    Mobile phone Customer's mobile phone.
    Notification Enable or disable notifications for this customer.
  3. Click Update.