Customer portal

The customer portal is a web interface that your company can use to provide information and support.

The default portal provides a basic format to interact with users. Customize the portal using the Content Management System (CMS) and employ the components that meet your customer needs.

Customer service agents and agent managers can access the portal by accessing the local host: https://<instance_name>/customer_service/

Customers can access the portal from a button or tab on a company's website.