Accessibility conformance reports (ACRs) are available for the currently supported ServiceNow releases. We use the International Edition of the Information Technology Industry Council's Voluntary Product Accessibility Template (VPAT) to create our ACRs, which are provided in PDF format.

The following reports are currently available:

Yokohama ACRs

Table 1. Product ACRs for the Yokohama release
Product Download
Governance, Risk, and Compliance

GRC Business Continuity Management (.pdf)
Impact Workspace

Impact Workspace (.pdf)

Xanadu ACRs

Table 2. Product ACRs for the Xanadu release
ProductDownload
App Engine Studio

App Engine Studio (.pdf)

AES Automation Center (.pdf)

AES Workspace Builder (.pdf)
Customer Service Management

Customer Service Management (.pdf)

CSM Case Management (.pdf)

CSM Case Playbook for Onboarding (.pdf)

CSM Customer Central (.pdf)

CSM Self Service Portals (.pdf)

Workforce Optimization for CSM Configurable Workspace (.pdf)
Configuration Management Database (CMDB)

CMDB Workspace (.pdf)
Decision Builder

Decision Builder (.pdf)
Employee Service Management

Employee Center Pro (.pdf)

ESM Talent Acquisition (.pdf)
Enterprise Asset Management

Enterprise Asset Management (.pdf)

EAM Contract and Renewal (.pdf)
Financial Services Operations

Financial Services Operations (.pdf)
Governance, Risk, and Compliance

GRC Audit Management (.pdf)

GRC Compliance Case Management (.pdf)

GRC Third Party Risk Management (.pdf)
Field Service Management

Field Service Management (.pdf)
HR Service Delivery

HR Service Delivery (.pdf)

HR Service Delivery Agent Workspace (.pdf)

Workforce Optimization for HR (.pdf)
IT Asset Management

ITAM Enterprise Asset Management (.pdf)

ITAM Hardware Asset Management (.pdf)

ITAM Onboarding Playbook Management (.pdf)

ITAM Software Asset Management (.pdf)

IT Asset Management (.pdf)
IT Operations Management

ITOM Visibility (.pdf)
IT Service Management

Digital Portfolio Management (.pdf)

ITSM Change Management for SOW (.pdf)

IT Service Management (.pdf)

ITSM Incident Management for SOW (.pdf)

ITSM Notify Flows for SOW (.pdf)

ITSM Problem Management for SOW (.pdf)

ITSM Request Management for SOW (.pdf)

ITSM SOW Admin Center (.pdf)

ITSM SOW Walkup Experience (.pdf)

ITSM Vendor Management (.pdf)
Now Mobile®

Now Agent for Android (.pdf)

Now Agent for iOS (.pdf)

Now Mobile for Android (.pdf)

Now Mobile for iOS (.pdf)
Now Platform

Service Portal (.pdf)
Public Sector Digital Services

Public Sector Digital Services (.pdf)

PSDS Government Services Portal (.pdf)
Security Operations

DLP Incident Response Analyst (.pdf)
Source-to-Pay Operations

Supplier Lifecycle Management (.pdf)
Strategic Portfolio Management

SPM Agile Development 2 for Android (.pdf)

SPM Agile Development 2 for iOS (.pdf)

Financials (.pdf)

Investment Funding (.pdf)

Mobile Time Sheets for Android (.pdf)

Mobile Time Sheets for iOS (.pdf)

Predictive Intelligence for Product Portfolio Management (PPM) (.pdf)

Project Status Report for Android (.pdf)

Project Status Report for iOS (.pdf)

Resource Management Workspace(.pdf)

Strategic Planning (.pdf)
Workplace Central

Workplace Central Event Planner (.pdf)
Workplace Space Management

Space Optimization for WSM(.pdf)

Washington DC ACRs

Table 3. Product ACRs for the Washington release
ProductDownload
App Engine Studio

App Engine Workspace Builder (.pdf)
Automation Center Automation Center with Automation Engine (.pdf)
Customer Service Management

Customer Service Management (.pdf)

CSM Case Management (.pdf)

Workforce Optimization for Customer Service Management (.pdf)
Configuration Management Database

CMDB Data Foundations Dashboards (.pdf)

CMDB Health Dashboards (.pdf)

CMDB Unified Map (.pdf)

CMDB Workspace (.pdf)

CMDB Workspace Attestation UI (.pdf)
Decision Builder

Decision Builder (.pdf)
Employee Center Pro Employee Center Pro (.pdf)
Employee Service Management

ESM Talent Acquisition (.pdf)

Space Optimization for Workplace Space Management (.pdf)

Workplace Central Event Planner (.pdf)
Enterprise Asset Management EAM Contract and Renewals Management (.pdf)
Financial Services Operations Financial Services Operations (.pdf)
Governance, Risk, and Compliance

GRC Audit Management (.pdf)

GRC Compliance Case Management (.pdf)

GRC Third Party Risk Management (.pdf)
HR Service Delivery

HR Service Delivery Agent Workspace (.pdf)

Workforce Optimization for HR (.pdf)
IT Asset Management

ITAM Enterprise Asset Management (.pdf)

ITAM Hardware Asset Management (.pdf)

ITAM Software Asset Management(.pdf)

ITAM Onboarding Playbook (.pdf)
IT Service Management

Digital Portfolio Management (.pdf)

IT Service Management (.pdf)

ITSM Change Management for Service Operations Workspace (.pdf)

ITSM Incident Management for Service Operations Workspace (.pdf)

ITSM Interaction, On-Call, and Collaboration Flows for SOW (.pdf)

ITSM Notify Flows for Service Operations Workspace (.pdf)

ITSM Problem Management for Service Operations Workspace (.pdf)

ITSM Request Management for Service Operations Workspace (.pdf)

ITSM Vendor Management Workspace (.pdf)

Service Operations Workspace Admin Center (.pdf)

Service Operations Workspace Walk-Up Experience for ITSM (.pdf)
IT Operations Management

ITOM Service Operations Workspace Alert Management (.pdf)

ITOM Visibility (.pdf)
Now Mobile

Now Mobile for Android (.pdf)

Now Mobile for iOS (.pdf)
Now Platform

Service Portal (.pdf)

UI Builder(.pdf)

Virtual Agent (.pdf)

Virtual Agent for iOS (.pdf)
Public Sector Digital Services PSDS Government Service Portal (.pdf)
Security Operations

Data Loss Prevention Incident Response Analyst (.pdf)
Strategic Portfolio Management

SPM Project Workspace (.pdf)

SPM Resource Management Workspace (.pdf)
Workflow Studio

Flow Designer (.pdf)
Workplace Service Delivery Workplace Move Management (.pdf)

Vancouver Family Release ACRs

Table 4. Product ACRs for the Vancouver release
ProductDownload
Accounts Payable Operations Accounts Payable Operations (.pdf)
Configuration Management Database

CMDB Health Dashboard (.pdf)

CMDB Workspace (.pdf)

CMDB Workspace Attestation UI (.pdf)
Employee Center Pro Employee Center Pro (.pdf)
HR Service Delivery HR Service Delivery (.pdf)
IT Asset Management

IT Asset Management (.pdf)

ITAM Software Asset Management (.pdf)
IT Service Management

IT Service Management (.pdf)

ITSM Service Operations Workspace for Request Management (.pdf)
IT Operations Management ITOM Visibility (.pdf)
Now Platform

Service Portal (.pdf)

Virtual Agent (.pdf)

Virtual Agent for Android (.pdf)

Virtual Agent for iOS (.pdf)
ServiceNow Vault ServiceNow Vault (.pdf)
Source-to-Pay Operations Supplier Lifecycle Operations (.pdf)
Strategic Portfolio Management

Scaled Agile Framework for SPM (.pdf)

Scenario Planning for PPM (.pdf)

SPM Agile Development v2 for Android (.pdf)

SPM Agile Development v2 for iOS (.pdf)

SPM Investment Funding (.pdf)

SPM Mobile Time Sheets for Android (.pdf)

SPM Mobile Time Sheets for iOS (.pdf)

SPM Predictive Intelligence for Project Management (.pdf)

SPM Project Status Report for Android (.pdf)

SPM Project Status Report for iOS (.pdf)

Strategic Planning for SPM (.pdf)
Workplace Service Delivery Workplace Reservation Management (.pdf)
Note: The Rome Product Documentation site ACR is available by request until an updated version is available. Email accessibility_support@servicenow.com to request the ACR.